JotPsych vs. Suki - side-by-side comparison for behavioral health [2025]

In today’s healthcare landscape, documentation demands continue to grow, leading many providers to explore AI-powered scribes to alleviate the endless burden of note-taking. Two notable solutions in this space are Suki and JotPsych. While both leverage artificial intelligence to streamline clinical documentation, they diverge significantly in their core strengths, target users, and philosophies on customization.

As a behavioral health professional, your documentation needs are unique. Therapy notes, mental status exams, psychosocial factors, DSM-5-TR criteria, and medication management require far more detailed context than a generic medical note. That’s where JotPsych truly stands out. In this post, we’ll compare JotPsych and Suki from a behavioral health standpoint—showing how JotPsych is built from the ground up to serve mental health professionals.

The Burden of Behavioral Health Documentation

Behavioral health documentation isn’t just about listing vitals and lab results. Clinicians need to capture psychosocial details, risk assessments, safety plans, therapy interventions, progress toward goals, and more. Given these intricate requirements, it’s no wonder that nearly 45% of behavioral health providers spend over five hours per day on notes—leading to late evenings, burnout, and decreased time for patient care.

A broad-spectrum AI tool can help reduce this burden, but it may lack the granularity required to create meaningful therapy or psychiatry notes. This mismatch often translates into more editing time, not less. JotPsych, by contrast, was conceived specifically to handle the complexity of mental health documentation, ensuring that your notes actually reflect the nature of the encounter without extensive rework.

Suki: A Generalized Medical Scribe

Suki is an established name in the AI scribe market, offering a voice-driven, ambient technology for clinicians across a range of specialties. Many of its users laud the ease of dictation and EHR integration. Suki can create draft documentation for areas like the history of present illness (HPI) and assessment/plan. It’s designed to handle large enterprise environments, often integrating directly with major EHR platforms.

However, what Suki gains in broad applicability, it might lose when it comes to depth for specialized fields. In behavioral health, subtlety is paramount: capturing a patient’s affect, noticing psychosocial cues, or tracking medication changes with complex polypharmacy. While Suki can produce strong general clinical notes, it may not natively incorporate DSM-5-TR or ICD-10 diagnostic coding relevant to therapy sessions. Providers typically have to customize templates themselves or spend extra time editing the final note to ensure compliance with mental health standards.

JotPsych: Purpose-Built for Mental Health

JotPsych was founded precisely to solve the pain points of mental health documentation. It offers:

Behavioral Health-Centric Templates: JotPsych recognizes 70+ note sections out of the box, all tailored to the unique requirements of psychiatry, psychology, therapy, addiction medicine, and more. Whether you need a quick progress note or a comprehensive intake assessment, you’ll find relevant templates that automatically insert psychosocial factors, therapy modalities, or risk assessments specific to your sub-specialty.
Deep Patient Context: In mental health, continuity of care is crucial—notes frequently refer to past sessions, evolving treatment goals, and historical interventions. JotPsych “remembers” your prior encounters with a client, allowing it to produce more contextually rich documentation. This stands in contrast to a purely dictation-driven workflow, where context has to be manually repeated or re-entered.
Customization That Mirrors Your Approach: Let’s face it: every behavioral health clinician has a unique style. Some prefer bullet points, others prefer narrative paragraphs. Some want extensive detail on a mental status exam, while others keep it succinct. JotPsych is designed to learn your style and adapt templates to match exactly how you like to document. You can even build templates from scratch or tweak existing ones, ensuring minimal editing once the AI draft is generated.
Billing and e-Prescribing Support: For psychiatrists, medication management is often a major part of the visit. JotPsych tracks medication changes—flagging them in your notes and prompting potential e-prescribing updates. It also identifies and justifies relevant ICD-10 and CPT codes—helping reduce denied claims and speed up the billing process. By automatically populating these details, JotPsych spares you the time-consuming manual effort of coding each encounter.
Strict Data Privacy: JotPsych commits to protecting client information. It’s HIPAA-compliant, removes personal identifying data from transcripts, and doesn’t retain session data after you’ve exported your note. Behavioral health involves some of the most sensitive patient information, and JotPsych is laser-focused on safeguarding that data.
Ongoing Collaboration with Mental Health Professionals: JotPsych stands apart for its clinical advisory board of over 20 mental health professionals, monthly roadmap reviews, and continuous feedback loops with real users. This ensures that JotPsych evolves in step with new guidelines, best practices, and the realities of running a therapy or psychiatry practice. Instead of being a generic medical scribe, JotPsych remains a dynamic platform influenced by your peers in mental health.

Real-World Feedback

Early adopters of Suki tend to be impressed by the brand’s user-friendliness, voice recognition, and out-of-the-box EHR integrations. However, some general medicine users have complained about long paragraphs or overly verbose notes, leading to extra editing. While Suki provides template customization, psychiatrists may still find they need a deeper mental health vocabulary or more sophisticated organization specific to therapy sessions.

On the other hand, JotPsych users often describe it as “life-changing” for eliminating hours of daily note-taking. Because it recognizes nuanced behaviors, therapy modalities, and relevant mental status observations, the final note requires minimal edits—so you can wrap up documentation almost immediately after a session. This leads to a marked reduction in after-hours charting, better compliance with insurance requirements, and improved overall work-life balance.

Feature Comparison Table

Below is a quick snapshot comparing key features of Suki and JotPsych from a behavioral health perspective:

Feature	JotPsych	Suki
Core Focus	Purpose-built for mental health (psychiatry, therapy, psychology)	General medical dictation & ambient scribing
Behavioral Health Templates	70+ sections for various BH specialties out-of-the-box	Limited, largely user-created
Customization	Highly flexible; can learn your style and note structure	Basic templates & macros
Patient Context	Recalls past sessions, picks up ongoing treatment goals, and adds psychosocial details	Pulls basic chart data from EHR
Billing/ICD-10/DSM-5-TR	Explicitly identifies ICD-10 & DSM-5-TR codes, suggests CPT coding, streamlines e-prescribing	General code suggestions
Data Privacy & HIPAA	HIPAA-compliant, auto-removes personal info, no data retention beyond note transfer	HIPAA-compliant, enterprise-friendly
Pricing	Starting at ~$150/mo. per individual; discounts for groups; free trial available	Typically $399/mo. per user (enterprise discounts)
Integration Approach	EHR-agnostic (copy/paste) with simpler workflow, works via mobile app or browser extension	Deep EHR integration & insertion
Ideal for	Psychiatrists, therapists, mental health clinics of any size	Large multi-specialty clinics, hospitals
User Feedback	Extremely positive for BH usage; minimal editing for therapy and psychiatry notes	Generally positive; some editing needed

Making the Clear Choice for Behavioral Health

If your organization or practice includes a broad range of specialties—such as cardiology, orthopedics, and internal medicine—Suki’s enterprise integrations and easy voice commands may be the best fit. It handles general documentation tasks well and can scale across multiple service lines.

However, if you are a psychiatrist, therapist, or mental health clinic wanting to dramatically reduce note-writing time while still producing thorough, clinically sound, and audit-proof documentation, JotPsych is the natural choice. The platform has been shaped and fine-tuned by mental health professionals. Its out-of-the-box templates, robust customization, and integration of DSM-5-TR and ICD-10 codes make it ready for immediate use in behavioral health.

Besides saving you hours per day, JotPsych’s focus on privacy, context, and “client-first” note structures helps you create better documentation without compromising on data security. With advanced features like e-prescribing reminders and auto-justification of billing codes, it goes well beyond simple note generation.

Take the Next Step

If you’re ready to experience how an AI scribe can transform your behavioral health workflow, it’s time to see JotPsych in action. Skip the frustration of shoehorning a general tool into your practice—JotPsych was built for you, from day one.

Try JotPsych: Sign up for a free trial and see firsthand how quickly it drafts progress notes for your next therapy session or psychiatric consult.
Customize Your Workflow: Experiment with JotPsych’s templates and watch it learn your style over time. Whether you prefer bullet points, narrative paragraphs, or something in between, it can adapt.
Reclaim Your Evenings: With notes done in near real-time, you’ll be able to leave paperwork behind, reduce the risk of claim denials, and place greater focus where it matters—on your patients.

In a head-to-head match for behavioral health documentation, JotPsych is the clear winner. Purpose-built, clinician-informed, and endlessly adaptable, JotPsych takes you from conversation to completed note in a matter of seconds, so you can get back to what truly matters: providing exceptional mental healthcare.