JotPsych vs Freed.ai - side-by-side comparison for behavioral health [2025]

Across healthcare disciplines, AI scribes are revolutionizing how clinicians document sessions and manage administrative tasks. By automatically turning conversations into well-structured clinical notes, these tools free practitioners to focus on patient care. Two AI scribes you may have heard about are Freed and JotPsych. While Freed offers a broad, specialty-neutral solution that many clinicians find helpful, JotPsych stands out as purpose-built for the unique needs of behavioral health.

In this post, we’ll compare Freed and JotPsych head-to-head and demonstrate why JotPsych is the clear choice for professionals in mental health. From its detailed behavioral-health note templates to its integrated billing features, JotPsych provides far more than a generic transcription engine. If you want to save time, reduce note-related burnout, and streamline your workflow—from diagnosing and coding to writing prescriptions—JotPsych was created with you in mind.

Why an AI Scribe Matters for Behavioral Health

Clinical documentation in behavioral health can be more extensive than in many other specialties. Providers often need to capture psychosocial context, track medication changes over time, and list diagnoses according to ICD-10 or DSM-5-TR. A typical session with a client may involve deep discussions of life events, emotional states, and therapeutic interventions. Manually documenting all that, especially when multiple codes are involved, can become a time-consuming burden.

An AI scribe automates this workload by listening to your sessions and generating a robust draft note. Ideally, the scribe’s AI should also recognize pertinent behavioral health details, auto-suggest correct diagnostic codes, and allow immediate updates for billing or prescription changes. When done right, it saves you hours, helps maintain complete charts, and supports better continuity of care.

While Freed and JotPsych are both AI-powered note-taking solutions, their approaches diverge significantly—particularly if your work revolves around mental health. Below is a comprehensive comparison table to quickly see how they stack up, followed by a more in-depth discussion.

At a Glance: JotPsych vs. Freed

Feature	JotPsych	Freed
Specialty Focus	Behavioral health-specific (psychiatrists, therapists, counselors, etc.)	Broad (all specialties, including mental health)
Documentation Style	Pre-built BH sections (HPI, MSE, etc.) + ICD-10/DSM-5-TR codes out of the box	General clinical note (e.g., SOAP), learns your format
Behavioral Health Terminology	Tuned for BH (psycho-social context, therapy terms, BH meds)	Accurately transcribes (no specialized BH knowledge)
Customization	Highly customizable (create unique templates, re-train AI on the fly, 70+ BH modules)	Learns from repeated edits, basic template uploading
Patient History/Context	Continuity-focused (references prior notes, tracks med changes, can retain BH history for each patient)	Note is based on single session’s content
Billing and Coding	Integrated auto-suggestions for ICD-10, DSM-5-TR, and CPT; streamlined billing submission	Must code separately in your EHR
Prescription Workflows	Embedded e-prescribing (identifies med changes, suggests updates)	None (documentation only)
Data Security	HIPAA-compliant, deletes audio post-session, redacts PII and only retains data short-term unless needed for your EHR transfer	HIPAA-compliant, deletes audio after note generation
User Feedback & Iteration	Dedicated Clinical Advisory Board, monthly reviews, strong user feedback loops specific to behavioral health	Gathers edits, improves over time
Bottom Line	Purpose-built for behavioral health: deeper clinical detail, custom workflows, and integrated administrative tools	General AI scribe—helpful but not specialized for BH

Deeper Dive into the Differences

1. Purpose-Built vs. General Use

Freed is a broad tool designed to handle note-generation for any specialty. It can produce a clean SOAP or intake note, and it “learns” your style after a few editing sessions. This general approach can work for mental health, but Freed does not offer specialized support for capturing psychiatric or psychosocial nuances unless you specifically prompt and train it to do so.

JotPsych is devoted entirely to behavioral health from the ground up. It captures psycho-social-behavioral factors and leverages integrated knowledge of common DSM-5-TR diagnoses. It even identifies relevant ICD-10 codes. This specialization translates into more complete notes, less editing, and fewer overlooked details. Rather than customizing an all-purpose scribe to fit BH needs, why not use the solution already built around them?

2. Advanced Behavioral-Health Documentation

JotPsych comes with over 70 different behavioral health note sections out of the box—from classic fields like Mental Status Exam to specialized areas such as “Trauma Narrative” or “Substance Use.” If you want to track therapy progress over time, JotPsych’s flexible templates make it easy. You can create an entire series of templates for different visit types, sub-specialties, or personal preferences.

Meanwhile, Freed’s feature set for BH documentation mostly involves you instructing Freed what to include. It will accurately transcribe your discussion—but if you skip mentioning a specific code or need more detail, Freed won’t proactively offer it. For busy clinicians who don’t want to constantly remind the AI of standard psychosocial sections or codes, JotPsych’s built-in BH knowledge base is a major advantage.

3. Customization & Continual Learning

Both Freed and JotPsych adapt to how you chart. But JotPsych takes customization a step further by letting you create highly specific note templates, adjust them instantly, and even teach the AI to phrase things differently on the fly. Over time, JotPsych becomes a near-seamless extension of your own documentation style.

Freed does allow for “learning” your style through repeated edits, but it does not have the same level of real-time customization and direct training. If you’re looking for a system that can easily accommodate your exact phrasing or specialized headings—particularly if you have multiple therapy modalities or sub-specialties—JotPsych’s customization options are far more robust.

4. Patient History & Ongoing Context

In behavioral health, continuity from one session to the next is paramount. A patient’s history, prior diagnoses, or medication changes can be just as important as the current conversation. JotPsych helps by referencing old notes, so if a patient’s medication regimen or diagnosis has evolved, the new note naturally incorporates that context. This ensures each session’s documentation is built on a comprehensive understanding of past events.

Freed captures each session accurately, but it does not inherently reference past data. To include previous changes or relevant details, you must restate them in the current session or rely on your EHR. For providers who appreciate having an AI scribe “remember” a patient’s journey, JotPsych offers a smoother experience.

5. Streamlined Billing & Prescription

One of the biggest differences arises when it’s time to submit claims or update prescriptions. Freed merely generates the text of your note; after that, you’ll switch into your EHR for coding, billing, and e-prescribing. JotPsych, however, goes further. It recognizes potential ICD-10 or DSM-5-TR codes from your conversation and can even suggest relevant CPT codes for billing. If medication changes are discussed, JotPsych identifies them and can propose an e-prescription update.

This integration closes the loop on the documentation workflow—no more retyping details into another system or double-checking that the final claim aligns with the note. JotPsych’s mission is to simplify your administrative overhead by blending documentation, coding, and prescribing in one place.

6. Data Privacy & Security

Both Freed and JotPsych encrypt all data, adhere to HIPAA, and delete audio recordings once the note is completed. JotPsych goes a step further by automatically removing personal identifiers from transcripts, ensuring the minimal possible exposure of PHI. It only retains what you need to transfer the final note into your EHR or store your notes for continuity. In other words, JotPsych’s data policies are designed to protect sensitive behavioral health details, right down to the mention of client names or addresses.

7. Ongoing Improvements Through a Clinical Advisory Board

While Freed no doubt listens to its users, JotPsych invests in a dedicated Clinical Advisory Board of mental health professionals. Through monthly meetings, user feedback, and constant iteration, JotPsych actively evolves to match the latest standards in therapy, psychiatry, and addiction treatment. This is crucial in behavioral health, a field that’s always shifting as guidelines and best practices change.

In fact, JotPsych’s co-founders personally respond to hundreds of user requests, track feature usage, and refine the software month after month based on direct clinician input. This means you’ll see improvements that matter for mental health—like new therapy modules or updated diagnostic criteria—much faster than in a one-size-fits-all product.

Why JotPsych Comes Out on Top for BH Providers

Freed is a capable and convenient AI transcription service that many clinicians find helpful for simple note-taking. However, if you’re practicing in behavioral health, JotPsych offers a more specialized, intuitive, and powerful solution. It’s more than just a scribe: it’s a full-fledged partner for your documentation workflow, with built-in features to handle diagnoses, psychosocial factors, e-prescribing, and billing codes—all while securing your client data.

By using JotPsych, you can expect:

1. Fewer Note Edits: Built-in BH sections and specialized vocabulary reduce the need to constantly “teach” the AI.

2. Better Clinical Accuracy: You’ll have more thorough documentation that automatically references critical diagnoses, psychosocial details, and relevant codes.

3. Time Saved: Complete the entire session workflow—note, diagnosis codes, billing, prescription—within seconds, allowing you to focus on what matters: patient care.

4. Confidence in Security: With HIPAA compliance and automatic PII redaction, your practice (and your patients) can rest assured that data is safe.

   
   

Because JotPsych addresses the core challenges of documenting psychological and psychiatric care, it delivers immediate and tangible value to mental health providers. Freed can help you lighten your note workload, but JotPsych was designed for every aspect of the behavioral health workflow.