JotPsych vs. mdhub - side by side comparison for behavioral health

Clinical documentation is one of the most significant burdens for behavioral health professionals. Therapists, psychologists, and psychiatrists often find themselves with hours of note-taking each day—time that could otherwise be spent caring for clients or enjoying a better work-life balance. AI scribes like JotPsych and Mdhub aim to address this challenge by automatically generating notes from session conversations. Below, we’ll compare the two, highlight JotPsych’s specialized advantages, and help you decide which solution best suits your needs.

Why AI Scribes for Behavioral Health?

Behavioral health differs from other fields of medicine in its complexity. Sessions revolve around conversation, empathy, and often subtle psychosocial or environmental factors. Unlike many physical-health encounters that can be documented via straightforward data points (e.g., vitals, lab results), mental health visits require deeper context. AI scribes automate transcription, draft comprehensive notes, and free professionals to focus on the human aspect of care.

Both JotPsych and Mdhub recognize the importance of capturing robust clinical notes, including relevant diagnoses and procedure codes. However, they address these needs in slightly different ways, and they offer distinct feature sets that cater to different practice styles or priorities.

JotPsych at a Glance

Built for Behavioral Health

JotPsych is purpose-built for mental health and includes over 70 note sections tailored to various subspecialties, from medication management to psychotherapy sessions. It identifies psycho-social-behavioral factors, highlights relevant DSM-5-TR diagnoses, and automates documentation for both ICD-10 and CPT codes.

Customization and Personalization

One key strength of JotPsych is how deeply it can be customized. Providers can use existing templates or build their own from scratch, ensuring that the AI output matches their specific clinical style. This approach is ideal for practitioners who want the final note to reflect their unique voice, structure, or therapy approach.

Contextual Continuity and Follow-Through

JotPsych references patients’ past notes so that your session summaries build on prior information. When your client returns for a follow-up, JotPsych “remembers” core details from previous encounters. This continuity fosters more complete documentation and supports clinically coherent notes.

Streamlined Billing and Prescriptions

Beyond generating notes, JotPsych flags ICD-10 and CPT codes and can integrate with e-prescribing workflows. If changes to medications come up during the session, JotPsych captures them, reducing the chances of forgetting or misplacing the information before you finalize updates in the EHR.

Security and Compliance

JotPsych is HIPAA-compliant, ensures sensitive information is stripped out of transcripts, and purges session audio once your note is complete. With customizable security settings, it adapts to each organization’s or state’s policies. For behavioral health, where confidentiality is paramount, this level of security and data minimization is critical.

Client and Practitioner Feedback

Early adopters consistently praise JotPsych’s detailed note-capturing ability, its minimal editing needs, and its alignment with actual therapy content. Many note that JotPsych dramatically cuts down the time spent on documentation—by as much as 90%—without sacrificing accuracy or depth.

Mdhub at a Glance

Broader Approach

Mdhub is a clinical AI assistant that automates not only documentation, but also some front-office tasks like intake coordination and patient follow-ups. This broader scope can be valuable for smaller practices looking to reduce administrative workload in scheduling, insurance checks, and confirming appointments.

Notes and Coding

Mdhub automatically generates notes from your sessions, identifying relevant ICD-10 and CPT codes along the way. It aims to produce an entire note in seconds, often highlighting how quickly you can finalize a chart post-session.

Automation vs. Customization

Mdhub leans toward a more standardized approach to notes. While providers can customize templates, the system is geared toward efficiency and uniform note generation. For mental health providers who prefer a very specific format or style, customization options might feel more limited compared to JotPsych’s emphasis on tailoring each note section.

Workflow Integrations

Mdhub integrates with popular EHRs so you can export your notes seamlessly. It also automates intake processes by sending appointment reminders, verifying insurance, or following up with patients about scheduling.

Security

Mdhub is also HIPAA-compliant and implements strong safeguards to protect PHI. Because it stores or processes more of the patient lifecycle (from intake to follow-ups), its security measures are critical for a clinic that wants a one-stop shop.

Why JotPsych Stands Out for Behavioral Health

1. Depth of Specialization: JotPsych was built specifically for psychologists, therapists, psychiatrists, and other behavioral health professionals. It captures subtle details—like psychosocial stressors, mental status exams, therapy modality overviews, and specialized codes—that a more generalized tool might miss.

2. Customization: Whether you practice CBT, motivational interviewing, or psychopharmacology management, JotPsych’s template system can be adapted. You can edit wording, add or remove sections, and even guide the AI to use your preferred clinical language. This robust customization ensures notes read the way you want them to.

3. Contextual Memory: JotPsych “reads” older notes to maintain continuity, ensuring new documentation builds on previous content. If a patient’s diagnosis or medication regimen was mentioned in prior sessions, JotPsych integrates that into future notes. This reduces repetitive data entry and helps produce a cohesive clinical picture.

4. E-Prescribing and Billing Efficiencies: By automatically capturing relevant codes and highlighting medication changes, JotPsych reduces the time you spend toggling between systems. If you choose to handle e-prescribing from JotPsych’s interface (where supported), you can cut the entire process down to just a few clicks.

5. Privacy and HIPAA Compliance: JotPsych goes to great lengths to ensure that no personal identifiers remain once your note is finalized. Audio transcripts are deleted once you finish reviewing your note. For a field where patient trust is paramount, this policy is incredibly reassuring.

6. Reduces Audit Risk: JotPsych’s notes are comprehensive and include the clinical justifications for diagnoses, which can reduce the risk of audits or insurance denials—an especially significant concern in behavioral health, where claims are often denied without detailed documentation.

7. Smooth Onboarding and Ongoing Improvement: JotPsych’s development is guided by a dedicated Clinical Advisory Board and direct feedback from a wide variety of mental health professionals. This means the platform evolves quickly in response to new standards of care, diagnostic categories, and real-world user requests.

Feature Comparison Table

Below is a quick-reference table comparing key features of JotPsych and Mdhub. While both offer time-saving documentation, JotPsych’s specialized focus on behavioral health ultimately makes it the stronger choice for many mental health providers.

Feature	JotPsych	Mdhub
Primary Focus	Behavioral Health Documentation	General Clinical Assistant (including mental health)
Specialized BH Templates	70+ Out-of-the-Box (psychotherapy, psychiatry, addiction, etc.)	Limited (but can be customized)
DSM-5-TR & ICD-10	Yes, explicitly identifies DSM-5-TR diagnoses and ICD-10 codes	Yes, identifies ICD-10 codes
Customization	Highly flexible, can build templates from scratch	Customizable, but more standardized approach
AI Contextual Memory	References past notes for continuity	Basic continuity, more session-based
E-Prescribing Integration	Yes, identifies med changes & can integrate e-prescribing	Not advertised as built-in
Billing Integration	Auto-suggests ICD-10/CPT codes; streamlines claims submission	Auto-codes for billing, integrates with EHRs
Front-Office Automation	Focus on documentation; limited intake tools	AI Intake Coordinator, scheduling & insurance verification
Security & Compliance	HIPAA-compliant, data purged post-visit, robust privacy	HIPAA-compliant, strong security focus
Pricing	From $150/mo (unlimited notes, robust BH features)	From $0 (limited) to $119/mo for unlimited notes
Target User	Behavioral health specialists who want high-quality, detailed notes	Clinics seeking a broader AI solution for tasks + documentation

Conclusion: The Case for JotPsych

If you are looking for an AI-driven note-taking solution specifically tailored to behavioral health, JotPsych clearly emerges as a front-runner. From specialized templates and robust customization to its contextual “memory” for patient data and focus on compliance, JotPsych was designed to address the unique demands of mental health documentation. It also excels at identifying medication changes, automatically flagging relevant diagnoses, and enabling quick billing submissions—features that can collectively reduce errors and claim denials.

Mdhub may be a suitable option if you want a more general “clinic assistant” that goes beyond documentation to handle intake tasks and scheduling. If your needs center on administrative processes throughout the entire patient lifecycle—and if you’re comfortable with a more standardized approach to clinical notes—Mdhub can be a decent fit.

However, for many clinicians who grapple with complex psychotherapy or psychiatric evaluations, the specialized note detail and high degree of customization in JotPsych will ultimately prove more beneficial. By focusing on the nuances of behavioral health, JotPsych delivers a level of detail, accuracy, and clinical alignment that helps you create cleaner, more compliant documentation with less effort. The net result? More time for client care, less burnout, and a smoother workflow.