JotPsych vs. Autonotes - side by side comparison for Psychiatry [2025]

The world of behavioral health is in the midst of a documentation revolution. Driven by the need to reduce administrative burdens and improve patient care, providers are turning to AI-powered scribing solutions in record numbers. Two prominent contenders in this space are Autonotes and JotPsych. While both platforms promise to generate quick, accurate notes, the specialization, customization, and end-to-end capabilities of JotPsych give it a decisive edge—especially for psychiatrists, therapists, and other mental health professionals.

In this blog post, we’ll explore both offerings, delve into their key differences, and highlight why JotPsych is the best choice for behavioral health organizations. Whether you’re a solo practitioner, a clinic director, or part of a large behavioral health system, this information can help you make the right decision for your team and your patients.

1. Built for Behavioral Health

Autonotes is positioned as a general-purpose AI documentation tool. It supports standard note formats like SOAP and DAP and offers a quick way for therapists to generate summaries from short session inputs or dictations. This alone can be a time-saver for providers who are used to typing out progress notes after every session.

JotPsych, by contrast, was built explicitly for behavioral health from the ground up. The system is sensitive to psycho-social-behavioral factors, capturing critical mental health-specific terminology. It identifies ICD-10, DSM-5-TR, and CPT codes based on provider-patient conversations, and even streamlines the inclusion of relevant medications. Rather than just producing a general note, JotPsych offers 70+ specialized note sections—covering everything from a detailed mental status exam, to risk assessments, to specialized therapy interventions.

Why it matters: Behavioral health is unique—documentation must capture diagnoses, psychosocial contexts, treatments, and compliance with regulatory requirements. JotPsych’s behavioral-health focus means the note you receive is tailored to your field right out of the box.

2. Customization & Personalization

For many providers, “one-size-fits-all” documentation platforms fail to reflect their individual approach to patient care. While Autonotes does provide note templates and some customization options, its flexibility is limited compared to JotPsych’s robust configuration tools.

JotPsych shines by allowing you to:

• Customize default templates with your own sections, ensuring the resulting notes match your practice style.

• Build new templates from scratch for sub-specialties or niche therapy modalities.

• Teach the AI to write in a certain tone or structure, mirroring your voice.

  
  

This deep customization ensures that even as your practice evolves, JotPsych evolves with you. If you discover that you need additional sections—such as “Telehealth-Specific Observations” or “Trauma-Focused Interventions”—you can add them in minutes.

Why it matters: Individualized notes can help you maintain consistency, brand identity, and clinical thoroughness, ultimately improving both care quality and compliance.

3. Patient-Tracking & Contextual Documentation

Autonotes can certainly produce a summary of a single session. However, providers who work with clients over months or years require longitudinal insights that go beyond a simple once-off transcript.

JotPsych is “patient-aware.” Each time you see a returning client, JotPsych references and leverages prior notes and transcripts. That means your new note reflects ongoing diagnoses, medication histories, and psychosocial factors, delivering a richer, more accurate clinical picture. Instead of having to re-input data or manually copy over recurring themes from previous notes, you get a chart that intuitively “knows” your patient.

Why it matters: In behavioral health, continuity of care is crucial. Having an AI system that remembers your clients from one session to the next ensures accurate historical context is carried forward, saving you hours of repetitive documentation and lowering the risk of omissions.

4. Streamlined Billing & Prescriptions

One major shortcoming of most AI documentation tools is that they stop at note generation. Autonotes is primarily geared toward creating a robust note in a standard template. While that speeds up your administrative tasks, it might not address billing or prescription workflows directly.

JotPsych, on the other hand, offers an integrated approach:

• Billing: JotPsych identifies and justifies ICD-10 and CPT codes for every session. This reduces manual coding work and helps you avoid claim denials by ensuring thorough documentation.

• E-Prescribing: The platform tracks medication changes discussed during encounters and can populate suggestions for updates in your e-prescribing system. This integration simplifies how you manage medication lists.

  
  

Why it matters: If your clinical documentation isn’t carefully tied to billing codes, your claim acceptance rate could suffer. JotPsych’s note generation is designed to help you get reimbursed while staying fully compliant.

5. Security & HIPAA Compliance

Both Autonotes and JotPsych acknowledge the importance of privacy and security. Autonotes states it is HIPAA-compliant, using encryption to protect client data.

JotPsych goes several steps further:

• Data Minimization: Patient transcripts are automatically purged once you finish reviewing the AI-generated note, so no sensitive data lingers unnecessarily.

• PII Redaction: By default, JotPsych is configured to strip personal identifying information from transcripts.

• Full Control: You decide how long data remains in the system. Once you transfer your final note to the EHR, you can delete everything from JotPsych’s servers.

Why it matters: In a climate of mounting security risks, JotPsych’s stance of minimal data retention and robust privacy protocols reduces liability, fosters patient trust, and ensures compliance with HIPAA and various state regulations.

6. Provider Efficiency & Burnout Reduction

AI scribing tools promise relief from the most time-consuming aspect of clinical care: documentation. Autonotes can help you generate notes faster by converting short prompts into complete narratives. This can free up time previously devoted to typing detailed session summaries.

However, JotPsych turbocharges efficiency by providing:

• Real-Time Transcription: Record an entire session, let JotPsych capture key information, and receive a completed draft within 20-40 seconds.

• Clinical Advisory Board & Continuous Updates: Ongoing collaboration with mental health professionals ensures that each improvement to the platform addresses actual provider needs.

• Extensive Customization: If your notes are 90% correct right off the bat, you only spend minimal time reviewing and finalizing them.

Many JotPsych users report 90% or more reduction in note-writing time. This is especially pivotal in behavioral health, where note-taking can account for a significant portion of daily administrative duties.

Why it matters: Fewer hours spent on paperwork means more time for patient interaction, professional growth, and personal well-being. Decreasing the documentation burden is also linked to improved retention: practitioners who aren’t constantly burned out by admin tasks are more likely to stay in their roles.

7. Continuous Feedback & Real-World Testing

Because mental health norms and practices evolve, AI tools must adapt accordingly.

JotPsych maintains:

• A Clinical Advisory Board of over 20 mental health professionals, who meet monthly to guide roadmap decisions.

• Industry Engagement via conferences like NEI, Psych Congress, and NAADAC to stay updated on emerging trends.

• Customer Feedback Loops with more than 500 product-focused meetings in the last year, plus >1100 support tickets answered manually.

This comprehensive feedback cycle ensures the tool remains on the leading edge of mental health documentation and that new features align with the needs of real-world clinicians.

Why it matters: A tool that evolves with the industry will continue delivering value over the long haul, saving you from having to constantly search for newer solutions.

Summary Table: Quick Feature Comparison

Feature	JotPsych	Autonotes
Primary Focus	End-to-end AI scribing purpose-built for behavioral health, covering notes, billing, e-prescribing, and more	General mental health note creation
Customization	Highly customizable note templates with 70+ specialty sections; AI can learn your style and adapt	Templates available, some flexibility
Patient Continuity	Patient-aware: references prior notes, tracks diagnoses, medications, and progress	Limited; each session documented separately
Billing Integration	Auto-identifies ICD-10 & CPT codes to reduce denied claims and simplify reimbursement	Not a core feature; relies on provider for coding
E-Prescribing Integration	Detects med changes in conversation, can populate e-prescribing updates to streamline medication management	Limited/None
Security & HIPAA Compliance	HIPAA-compliant + advanced data minimization (PII redaction, minimal data retention, user-controlled deletion, etc.)	HIPAA-compliant with encryption
Speed & Efficiency	20-40 second return of completed notes; 90% or more reduction in documenting time, leading to drastically reduced burnout	Faster than manual notes; can generate basic structured text from user input
Ongoing Evolution	Clinical Advisory Board, constant user feedback, and conference attendance ensure updates align with evolving mental health norms	Basic updates and new features as announced
Best Fit	Behavioral health practices seeking comprehensive AI that handles complex notes, billing, and patient context for maximum efficiency and compliance	Individual therapists needing a straightforward note-generator

Conclusion: JotPsych as the Clear Choice

While Autonotes certainly helps practitioners speed up and simplify note creation, JotPsych offers a holistic platform specifically designed to meet the challenges of behavioral health. By integrating billing codes, e-prescribing capabilities, robust security, and patient continuity features, JotPsych is more than just a note-taking tool—it’s a strategic partner in your practice.

Whether you’re looking to reduce denied claims, safeguard patient data, improve patient satisfaction, or simply reclaim time lost to documentation, JotPsych addresses these priorities head-on. This is largely due to its grounding in real-world provider input: continuous feedback loops, collaboration with a Clinical Advisory Board, and active participation in industry conferences ensure that JotPsych evolves in tandem with the changing landscape of mental health care.

If you’re weighing your options for an AI scribe, consider not only the time saved per note, but also the broader impact on workflows, patient safety, compliance, and billing. JotPsych’s unmatched customization and patient-awareness features make it the ideal solution for behavioral health professionals who want their documentation—and their practice—to reach new heights.

Ready to transform your workflow and minimize administrative stress? Explore JotPsych and discover how a purpose-built AI scribe can revolutionize your documentation process, reduce burnout, and keep you focused on what matters most: delivering top-notch care to your clients.