JotPsych vs. Eleos - side-by-side comparison for behavioral health [2025]
- Nathan Peereboom
- Apr 8
- 6 min read
Clinical documentation has long been a central challenge for behavioral health providers. Between the growing complexity of treatment, changing regulatory requirements, and the demands of an evolving healthcare landscape, clinicians are often buried in note-taking, billing tasks, and EHR updates. Fortunately, AI-powered scribe solutions like JotPsych and Eleos have emerged to streamline this process. While both tools harness the power of AI to generate notes, automate billing details, and reduce the administrative burden, there are some critical differences that make JotPsych the clear choice for those seeking a behavioral health–focused, customizable, and future-proof AI scribe. This blog post explores both platforms in detail, helping you understand why JotPsych stands out for professionals who want to save time, reduce burnout, and deliver top-notch patient care.
Why AI Scribes Matter in Behavioral Health
Traditionally, mental health professionals have spent hours each day typing progress notes, adjusting billing codes, checking compliance boxes, and managing patient records. Research reveals that nearly 45% of behavioral health practitioners spend five or more hours on note-taking daily. With AI scribes, providers can drastically cut this time down by 50-90%, enabling them to devote more attention to patients and improve work-life balance. Additionally, automated documentation reduces errors, ensures thorough charting, and can even suggest ICD-10 or CPT codes for appropriate billing. AI scribes are not just about speed—they foster higher-quality clinical notes, less burnout among staff, and a more human-centered care experience.
Meet JotPsych
JotPsych is a powerful AI scribe built exclusively for behavioral health. From the start, its design has revolved around the unique workflows of therapists, counselors, psychologists, and psychiatric providers. This specialized focus is evident in its ability to capture psychosocial and behavioral details, identify relevant ICD-10 or DSM-5-TR diagnoses, and incorporate billing codes such as CPT seamlessly. JotPsych also comes with over 70+ customizable note sections out of the box, giving providers everything from standard therapy notes to specialty-specific templates.
But the customization doesn’t stop there. JotPsych allows clinicians to build new templates from scratch, tweak existing ones, or instruct the AI to write notes in a specific style. Whether you prefer bullet points, narrative paragraphs, or a mix of both, JotPsych learns your personal documentation preferences and adapts accordingly. The result is a flexible system that fits seamlessly into your workflow rather than forcing you to conform to a one-size-fits-all structure.
Key JotPsych Benefits:
Built for Behavioral Health: Distills psychosocial, psychiatric, and therapeutic content with precision.
Powerful Customization: Over 70 modules for sessions like intake assessments, couples therapy, crisis intervention, etc.
Medication and Billing Integration: Automatically identifies medication changes and suggests ICD-10 or CPT codes.
Security and Privacy: HIPAA-compliant, with personal health information (PHI) redacted from transcripts and promptly deleted post-session.
Patient-Centric Context: JotPsych references past notes to produce more accurate and context-rich narratives in current sessions.
JotPsych’s dedication to personalization and efficiency yields an exceptionally reliable solution for behavioral health professionals. From the vantage point of psychiatrists needing thorough medication documentation to therapists wanting a user-friendly interface, JotPsych covers it all.
Meet Eleos
Eleos is another AI scribe platform positioning itself as a solution for clinical documentation. It has gained attention for its advanced analytics and the ability to integrate directly into an EHR via a browser plug-in. The premise is straightforward: Eleos listens in on therapy sessions, transcribes the dialogue, and produces a draft note, which the clinician can then review and finalize.
Eleos also touts “care intelligence” features, using AI to detect the use of evidence-based interventions and highlight potential compliance issues. Enterprise organizations often appreciate these analytics for standardized processes and aggregated data. However, many Eleos users report that it feels less customizable than JotPsych, particularly when it comes to session-specific note templates or medication management. Additionally, Eleos does not publicly list its pricing, meaning prospective customers must schedule a meeting and go through a sales process—this can be a barrier for smaller practices or solo providers who want to see clear costs up front.
Key Eleos Points:
EHR Integration via Browser Plug-In: Embeds note-taking capabilities directly into many EHR platforms.
Analytics & Compliance Checks: Tracks usage of therapy techniques and flags missing or incomplete documentation.
Enterprise-Focused Approach: Developed primarily for larger clinics or organizations with dedicated IT resources.
Limited Customization: Good at consistent note structures but less flexible for unique session types or personal styles.
Pricing & Transparency: No published pricing; requires sales engagement.
While Eleos does a respectable job of automating certain aspects of documentation, smaller clinics and individual providers sometimes find the platform less accessible. Moreover, the medication and billing flows can feel insufficient for those who manage complex pharmacological regimens.
Feature Comparison Table
Feature | JotPsych | Eleos |
Primary Focus | Behavioral health (notes, codes, meds) | Broad mental health analytics + documentation |
Customization | Highly customizable (70+ modules, custom templates) | Limited template customization, standardized EHR formats |
Medication Management | Identifies medication changes & suggests updates | Reportedly limited; less robust for psychiatric evaluations |
Billing & Coding | Auto-suggests ICD-10, CPT, DSM-5 codes | Basic compliance checks; references billing, but less detail |
Workflow Integration | Standalone web app, Chrome extension, iOS, flexible | Primarily enterprise EHR integration via browser plug-in |
Security & HIPAA | HIPAA-compliant, PII redaction, short data retention | HIPAA-compliant, enterprise-level security certifications |
Pricing | Transparent monthly subscription; free trial | No pricing on website; must schedule a demo |
Target User | Individual providers & groups (scalable) | Larger agencies, enterprise-level deployments |
Key Differentiator | Customizable BH-specific scribe + medication link | Real-time analytics on therapy sessions & compliance checks |
Company Transparency | Open about features & pricing; direct user feedback | Larger-scale approach, limited public demos or free trials |
Why JotPsych Stands Out
Behavioral-Health Centricity: JotPsych isn’t a generic transcription tool; it’s specifically engineered for mental health professionals. From day one, we’ve collaborated with psychiatrists, psychologists, clinical social workers, and more to ensure it captures the nuances of psycho-social-behavioral factors. This focus means JotPsych aligns with your standards, from DSM-5-TR criteria to complex medication regimens.
Custom to Your Practice: If you have a unique approach to documentation, you can tailor JotPsych’s AI to reflect your voice and clinical style. You can design brand-new note templates or modify the 70+ default modules to match your therapeutic approach, preferred level of detail, and personal writing style.
Patient-Context Aware: Our AI recognizes that good documentation doesn’t happen in a vacuum. JotPsych reviews prior notes to create a more accurate narrative of each patient’s journey. Whether you’re noting progress in ongoing therapy sessions or capturing how medication side effects have evolved, JotPsych keeps context in mind.
Streamlined Billing & Prescriptions: Therapists and prescribers frequently handle complex billing scenarios. JotPsych eliminates guesswork by suggesting ICD-10 and CPT codes, ensuring robust justifications. On the medication side, it flags any changes and proposals for your review, making e-prescribing more straightforward.
Security & Privacy: We take HIPAA compliance seriously. JotPsych performs automatic PHI redaction on transcripts, retains data only as long as necessary to transfer notes to your EHR, and gives you full control over deleting records. Your data remains yours at all times.
Transparent Pricing & Immediate Access: Whether you’re a solo practitioner or part of a large group, JotPsych’s pricing is clearly stated on our website. We also offer a free trial—no strings attached. In contrast, Eleos requires a sales meeting before even discussing cost.
Early Adopters and Feedback
The feedback from JotPsych’s early adopters has been overwhelmingly positive. Clinicians repeatedly highlight “Customization is Key.” We’ve responded by empowering users to mix, match, and modify note modules at will. Another demand has been broader practice management capabilities—so we’re continuously expanding JotPsych to automate billing, manage e-prescriptions, and link with intake forms.
Ongoing user engagement is critical to our evolution. We’ve had over 500 product-focused meetings with customers in the past year. Our Clinical Advisory Board of more than 20 mental health professionals meets monthly to ensure we remain aligned with industry best practices. We also stay plugged in to major behavioral health conferences—like NAADAC, NEI, and Psych Congress events—to stay ahead of emerging needs.
All this feedback loops into our product roadmap, guaranteeing that JotPsych remains cutting-edge. We’ve found that continuous collaboration with real practitioners not only refines our AI models, but also ensures we’re meeting clinicians’ day-to-day workflow realities. This approach contrasts with Eleos, which—while undoubtedly innovative—feels more like an enterprise tool with limited glimpses into its roadmap unless you’re already a large-scale client.
The Clear Choice for Behavioral Health Professionals
In the rapidly evolving landscape of AI-powered clinical documentation, JotPsych rises above with its laser focus on mental health, robust customization options, streamlined billing features, and transparent pricing. While Eleos offers useful analytics and enterprise integration, it may feel less personal, less customizable, and less transparent—particularly if you’re in a small or mid-sized practice looking for a solution you can implement right away.
With JotPsych, you’re empowered to work the way you prefer, while benefiting from automated note generation, accurate billing support, and advanced security. You can rest assured that we continually evolve in tandem with the field of behavioral health. Our Clinical Advisory Board, constant engagement with customers, and attendance at key industry events means you’re always getting a solution that is tuned to the latest clinical and regulatory standards.
Ready to revolutionize your documentation workflow? JotPsych is here to help you save time, reduce burnout, and focus on what really matters—improving the lives of the patients you serve. If you’d like to try JotPsych for yourself, start a free trial or schedule a personalized demo on our website. It’s time to experience a new era of behavioral health documentation that is efficient, accurate, and truly built around your needs.